SKYLINE INFORMATION & POLICIES

Operator & Passenger Requirements

Age & Height: Operators must be 18 or older. Passengers must be at least 42 inches tall.

Capacity & Weight Limits: Each jet ski accommodates one operator and one passenger only. The total weight of both riders cannot exceed 375 lbs.

Language Proficiency: All operators and passengers must be fluent in English to ensure proper understanding of safety instructions.

Intoxication Policy: No rentals will be provided to anyone under the influence of alcohol or drugs. The booking fee will not be refunded, and rescheduling is not permitted.

Rental Requirements

Damage Deposit: A refundable damage deposit is required: $500 if using a credit card or $1,000 if using a debit card. The deposit will be returned in full after the jet ski is returned undamaged, though processing may take several business days. Deposits must be placed on a single card and cannot be split. Each operator is responsible for their own deposit unless a Credit Card Authorization Form is completed by the cardholder.

Identification Requirements: A physical, government-issued ID is required at check-in. Digital copies or photos will not be accepted.

Arrival Time: All renters must check in at least 45 minutes before their scheduled departure. Arriving late may result in cancellation without a refund.

Cancellation & Refunds

Cancellation Window:
To cancel a reservation, email contact@skylinejetski.com with your full name and confirmation number at least 48 hours in advance.

Refunds:

  • Full refunds are available for cancellations made 48+ hours before the reservation.

  • No refunds are provided for cancellations within 48 hours unless approved by management.

Weather-Related Cancellations:
In cases of inclement weather, Skyline Jetski will decide on the morning of your rental whether to reschedule or refund based on safety considerations.

Safety & Compliance

Weather Conditions: Reservations may be rescheduled due to bad weather, determined at our discretion on the day of the rental.

Reservation Changes: We reserve the right to adjust or cancel reservations based on current or expected weather and lake conditions for safety reasons.

Operating Zones: Jet skis must stay within the designated boundaries—north to Foster Beach and south to Adler Planetarium. Entering The Playpen or Chicago River is strictly prohibited.