Read before you ride

Rental Policies

These are the rules every Skyline Jetski rental runs on — requirements, deposits, cancellations, and safety on Lake Michigan.

At a glance

Rental requirements

Operator age: 18 or older
Passenger height: At least 42 inches tall
Boating license: Not required
ID: Physical government-issued ID — digital copies or photos are not accepted
Payment: Bring the card used for the reservation (name must match the operator). We hold it while you ride and return it when the jet ski comes back undamaged.
Capacity: 1 operator + 1 passenger, 375 lbs total per jet ski. No one in front of the driver.
Language: Operators and passengers must be fluent in English
Check-in: Arrive at least 45 minutes before your departure time
Alcohol & drugs: No rentals to anyone under the influence. Booking fee is not refunded.

Policy

Operators must be 18 or older and present a physical government-issued photo ID at check-in. Photos or digital copies of an ID are not accepted.
No boating license or driver's license is required to operate — training is provided at the dock.
Every rider must sign a liability waiver before departure.
One operator plus one passenger per jet ski. Passengers must be at least 42 inches tall, and no one may sit in front of the driver.
Combined rider weight is limited to 375 lbs per jet ski.
Riders may not be under the influence of alcohol or drugs. Staff may refuse or end a rental on safety grounds.

Policy

Coast Guard-approved life jackets are provided and must be worn at all times on the water.
The safety lanyard must be attached to the operator whenever the engine is running.
Follow the briefed ride area, no-wake zones, and posted harbor rules. The Playpen and the Chicago River are completely off limits.
Reckless riding, jumping boat wake at close range, and riding outside the designated area are grounds for immediate termination of the rental without refund.
Riders are responsible for damage caused by negligent or prohibited use.

Policy

Arrive at Diversey Harbor — A Dock at least 45 minutes before your scheduled departure time.
Late arrivals may lose their reservation, and rental time is not extended for a late check-in.
Bring the credit card used to make the reservation; one card per jet ski for the dock deposit.

Policy

Fuel is included in every rental rate.
No card hold is placed when booking online. At the dock, the card used for the reservation is held during your rental and returned once the jet ski comes back undamaged. Deposits cannot be split across multiple cards.
Late returns are charged at $5 per minute past the scheduled return time.
[NEEDS REVIEW] The existing website's FAQ and policies pages describe the deposit and refund terms differently. Confirm the exact deposit amount (if any) and the final refund wording before launch.

Policy

Cancellations and reschedules require at least 48 hours' notice by email to contact@skylinejetski.com, including your full name, booking number, and reservation date.
Within 48 hours of your reservation there are no refunds unless approved by management.
No-shows are not refunded.

Policy

Rentals run rain or shine. Skyline Jetski makes the final call when Lake Michigan conditions are unsafe.
If we cancel your rental for weather or unsafe conditions, you may reschedule or receive a refund.
Rentals are not cancelled or refunded because a rider decides the weather is not to their taste.

Lake conditions & weather

We monitor Lake Michigan conditions and decide on the morning of your rental. If it isn't safe to ride, we reschedule or refund.

Questions

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